Privacy Policy for Wesal Mobile Application

Effective Date: January 2024

Introduction

Welcome to the Wesal mobile application. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our application.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, and other contact details.
• Service Requests: Information related to maintenance requests, including type of service and details of the request.
• Usage Data: Information about how you use our application, including your interactions and preferences.

How We Use Your Information

Your information may be used for the following purposes:

• To process and manage your service requests.
• To communicate with you regarding your requests and application updates.
• To improve our application and services based on user feedback.
• To comply with legal obligations and protect our rights.

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request the deletion of your personal data under certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: saber.abdelhamid@kharafinational.com.eg

Phone: +201000582609